Gary O’Sullivan, Head of Strategy & Business Transformation at Pathfinder delivers a compelling presentation at the 2015 CX summit entitled: Strategy in Action: how to get a Strategy out of the Boardroom and into your Centre.
Filled with lots of practical examples and experiences this is a very worthwhile 20 minute check in for any leadership team asking the hard questions about the current position of the company’s strategy and the first steps to getting it mobilised, by everybody.
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