Last Revision 23/05/2018
Introduction
Pathfinder is committed to protecting our customer privacy and takes its responsibility regarding the security of client information very seriously. We will be clear and transparent about the information we are collecting and what we will do with that information.
This Policy sets out the following:
All personal data is collected and processed in accordance with Irish and EU data protection laws.
Data Controller
Pathfinder is the “data controller” of all personal information that is collected and used about Pathfinder clients for the purposes of the Irish Data Protection Act 2018. Pathfinder is registered in Ireland with registration number 428486 and registered offices at Pathfinder Dublin office, Ferry House, 48 Mount Street Lower, Dublin 2.
Personal Information we Collect
Personal data means any information relating to you or your customers, which allows us to identify you or your customers, such as name, contact details and information about access to our website.
We may collect personal data from you when you interact with our website, if you are a client, or you have passed your details to one of our staff members.
Specifically, we may collect the following categories of information:
What do we use your Personal Data for?
Your data may be used for the following purposes:
We will only process your personal data where we have a legal basis to do so. The legal basis will depend on the reasons we have collected and need to use your personal data for.
We may also process your personal data for one or more of the following:
We will not retain your data for longer than is necessary to fulfil the purpose it is being processed for. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means.
We must also consider periods for which we might need to retain personal data in order to meet our legal or regulatory obligations or to deal with complaints, queries and to protect our legal rights.
When we no longer need your personal data, we will securely delete or destroy it. We will also consider if and how we can minimise over time the personal data that we use, and if we can anonymise your personal data so that it can no longer be associated with you or identify you, in which case we may use that information without further notice to you.
Data Security
All personal data is stored securely within software applications with password protection and encryption.
International Data Transfer
Pathfinder operates businesses in Ireland and the UK and our third-party application providers store data within the EEA.
Sharing your Personal Information
We may also share your personal data with the following third parties for the purpose described in this Privacy Policy:
Cookies and Site Tracking
This site uses cookies to enable us to improve our service to you and to provide certain features that you may find useful (click here for Pathfinder’s Cookie Policy).
Cookies are small text files that are transferred to your computer’s hard drive through your web browser to enable us to recognise your browser and help us to track visitors to our site. Most Web browsers automatically accept cookies, but, if you wish, you can change these browser settings by accepting, rejecting and deleting cookies. If you choose to change these settings, you may find that certain functions will not work as intended.
For more information about cookies and how to stop cookies being installed visit the following website: http://www.allaboutcookies.org.
Your Rights
Under certain circumstances, by law you have the right to:
If you want to exercise any of these rights, then please contact Pathfinder at opendoor@pathfinder.ie with Data Protection in the email subject bar.
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it.
Changes to our Privacy Policy
Our Privacy Policy may change from time to time, please check it periodically for updates.